Highlights
If you have any questions regarding the TestWe app, difficulties in taking the mock tests or downloading the exam, please contact TestWe support via the chatbot at https://support.testwe.eu/pt/, following the schedule published in the public notice: https://euq.sbq.org.br/chamadasi.php. The deadline for questions and troubleshooting requests is Nov 11. 2025.
In agreement with item 3.7 of the Call:
"3.7. Any issues related to the configuration of the equipment used by the applicant, as well as the functioning of the TestWe application, must be addressed exclusively with TestWe's technical support, at any stage of the exam (before, during, or after the application)."
Link